Shipping policy
Shipping Policy
Last updated: October 29, 2026
Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification with a tracking number when your order has shipped.
Shipping Rates & Delivery Estimates
We offer free worldwide shipping on all orders — no minimum purchase required.
Estimated delivery times after dispatch:
- United States: 7–12 business days
- United Kingdom & European Union: 7–12 business days
- Canada, Australia & New Zealand: 7–15 business days
- Asia (Japan, Korea, Singapore, Malaysia, Hong Kong SAR, Macao SAR): 5–10 business days
- Middle East (UAE, Israel, Saudi Arabia, Qatar, Kuwait): 8–15 business days
- Switzerland & Norway: 7–12 business days
Delivery times are estimates only and may be affected by customs clearance, local carrier delays, or peak seasons.
Customs, Duties & Taxes
For most destinations, we ship on a delivered-duty-paid (DDP) basis and your order total covers applicable import charges. In some countries, local customs authorities may still assess duties or taxes upon arrival, which would be the responsibility of the recipient. If this happens, your local carrier or customs office will contact you directly.
Order Tracking
A tracking number is provided for every order. You can track your package via the link in your shipping confirmation email. Please allow 2–5 business days for tracking information to become available after dispatch.
Undeliverable Packages
Please make sure your shipping address is complete and correct. We are not responsible for orders lost due to incorrect addresses provided by the customer. If a package is returned to us as undeliverable, we will contact you to arrange re-shipment; additional shipping fees may apply.
Contact
If you have any questions about your shipment, contact us at support@dimidium26.com.